Refund And Cancellation Policy
At Yes Helping Hand, your satisfaction is our priority. While we do not currently offer returns, we are committed to ensuring a smooth exchange process if you encounter any issues with your purchase.
How Our Exchange Process Works
- For International Customers:
If you are an international customer, please contact us within 24 hours of receiving your product. To proceed with the exchange, the item must be returned to us within 15 days. - For National Customers:
If you are located within the country, please contact us within 24 hours of receiving your product. To complete the exchange process, the item must be returned to us within 7 days.
Guidelines for Exchanges
- The product must be unused, in its original condition, and include all tags and packaging.
- Exchanges are subject to product availability. If the requested item is out of stock, our team will assist you in selecting an alternative product.
- Customers are responsible for shipping charges associated with the return and re-shipment of the exchanged item.
If you have any questions or need assistance, please contact us. We aim to make the exchange process as straightforward as possible so you can shop with confidence.
